Camel Outdoor Shoes Return To Factory For Two Times To Repair &Nbsp; Merchant Relocation Customer Care Guarantee

"Bought a pair. Outdoor shoes The result was two times less than 40 days, "said Ms. Xu, who bought it in May. camel The outdoor shoes have been repaired two times, and the sales shop is preparing to withdraw. This makes her worry that if the shoes are broken, they will find no place to find them. Because the shoe store is located in the area of the management of the supermarket, the supermarket finally promises that consumers can always find supermarkets to solve the problem. quality Problem.

In mid May, Ms. Xu bought a pair of camel outdoor shoes for 270 yuan in camel outdoor shoes store in the Yongding store, and went out for a walk. The soles were opened, and the soles of the whole soles were more than 2/3. I could only walk home by dragging my shoes. Ms. Xu said she came to the shoe store afterwards, and the other party returned to the factory and repaired the shoes. Unexpectedly, a few days later, these shoes again "grin".

The second time I went to the store to repair shoes, the merchants wrote a promise for 1 years on the small ticket. However, Ms. Xu was worried that she could not find a merchant in the future. "I found that the store had begun to dump its last 3 days, even if it was 1 years' warranty, I did not repair it."

The reporter followed Ms. Xu to the shoe store. The person in charge of the shop said, "we are moving away, but we have shops in Bai Rong and Xidan." Ms Xu is not satisfied with the result. Ms Xu hoped that the person in charge would leave a contact but was refused by the other party. The staff of the Mei Mei supermarket told Ms. Xu that if the shoes had any quality problems, they could directly find the supermarket to solve them.